FreezeIt support resources
If you need a help with our product, please send a message to
freezeit@gnome.sk
.
If you prefer conventional communication, you can also call or send a fax to +421-2-65427825.
Frequently asked questions
There are some frequently asked (and also some never asked) questions answered in this section.
What is license.jar file?
License.jar file includes information about the owner of the license. A trial version has
set this values to "anonymous" and the license is valid for 30 days.
Does FreezeIt support encrypted zip files?
No, Mac OS X unix commands zip, unzip do not support encrypted zip files, so FreezeIt doesn't neither.
FreezeIt doesn't do, what was expected, but no message was displayed. What can I do?
Please, check system console (run /Applications/Utilities/Console ) and look for log output.
One of the typical situation is an attempt to unzip an encrypted zip file.